Hi, I’m Jack Genser. I’m a partner here at Genser Cona Elder Law. I handle long-term care insurance claims and appeals.
An insurance policy is a contract and the specific language of a contract is really important. We speak that language. We deal with these insurance companies every day. We know what they’re looking for and know how they want it presented. We tear apart medical records looking for those little nuggets — The terms that could often be the difference between getting a claim approved the first time around or not.
Getting the claim approved the first time makes it so the insurance carrier pays the tens of thousands of dollars that they should pay, rather than it coming out of your pocket.